Last updated: September 2026
You can cancel your HiveHR subscription at any time by going to Account Settings → Billing → Cancel Plan. No phone call or email is required. Cancellation takes effect immediately, and you will not be charged again.
After cancelling, your account will remain active on your current paid plan until the end of your billing period. Once that period ends, your account will automatically downgrade to the Free plan. You will not lose your data — resumes, tracked jobs, and cover letters are all preserved.
For monthly subscribers, cancel any time before your next renewal date to avoid the next charge. Cancellation stops future billing but does not trigger a refund for the current period (unless within the 7-day refund window).
For annual subscribers, cancel any time to stop auto-renewal at the end of your annual term. If you cancel within 7 days of purchase, you are eligible for a full refund. After 7 days, a pro-rata refund may be considered — see our Refund Policy.
Employer plans can be cancelled from the employer dashboard under Settings → Billing. Active job postings will be unpublished at the end of your billing period. Candidate data and pipeline history are retained on the Free tier.
You can reactivate your subscription at any time by choosing a plan from the Pricing page. If you reactivate within the same billing cycle, your data and settings will be exactly as you left them.
If you have any questions about cancellation, contact us at support@hivehr.app and we'll respond within 24 hours.